1. No Refund Policy
At Bhavishyavani.chat, we maintain a strict no-refund policy for all our services. Once a service has been purchased and delivered, we do not provide refunds under any circumstances. This policy applies to all users and all types of services offered on our platform.
2. Service Delivery
Our services are delivered immediately upon purchase and include:
- Instant access to astrological calculations and charts
- AI-powered astrological guidance and consultations
- Personalized cosmic insights and predictions
- Access to divisional charts and dosha analysis
- Dasha predictions and interpretations
Since these services are delivered immediately and are intangible in nature, they cannot be returned or refunded.
3. Understanding Before Purchase
We strongly encourage all users to:
- Carefully review our service descriptions before making a purchase
- Understand that our services are for entertainment and personal insight purposes only
- Recognize that astrological predictions are not guaranteed outcomes
- Consider our services as guidance rather than definitive advice
- Ensure they have accurate birth details for optimal results
4. Exceptions
The only exception to our no-refund policy is in cases of:
- Technical Errors: If a service fails to deliver due to our technical issues, we may provide a replacement service at our discretion
- Duplicate Charges: In case of accidental duplicate billing, we will credit the duplicate amount
- Service Unavailability: If a service becomes unavailable due to our system issues, we may offer alternative solutions
These exceptions are evaluated on a case-by-case basis and do not guarantee any refunds.
5. Dispute Resolution
If you have concerns about our services:
- Contact our support team for assistance and clarification
- We will work to resolve any technical issues or service problems
- We may offer additional services or support to address concerns
- However, no refunds will be provided regardless of the resolution
6. Service Cancellation
For subscription-based services:
- You may cancel your subscription at any time
- Cancellation will take effect at the end of the current billing period
- No refunds will be provided for the current billing period
- You will continue to have access to services until the end of your paid period
7. Legal Compliance
This no-refund policy is in compliance with applicable consumer protection laws. By purchasing our services, you acknowledge and agree to this policy. This policy is clearly stated before any purchase is completed.
8. Changes to This Policy
We reserve the right to modify this refund policy at any time. Changes will be effective immediately upon posting on our website. We will notify users of any material changes via email or website notification.
9. Contact Information
For questions about this policy or assistance with our services, please contact us at:
Email: support@bhavishyavani.chat
Phone: +91 98765 43210
Address: Mumbai, India
Response Time: Within 24-48 hours